Managing Communities
The Portal equips you with versatile tools to easily create and manage your community. This guide walks you through every step—from configuring your community’s settings to assigning roles, permissions, and using essential moderation features to keep things running smoothly.
Creating a Community
When you first log into the Portal, the Create Community screen appears.
Follow these steps to get started:
- Enter the community name in the Name field
- Select the community type from the Type drop-down
- Select the access level for your community from the Member Access Level drop-down
- Click Next once you’ve entered all the necessary information
If you’d like to create an additional community. You can do so from the Dashboard, just by following these steps:
- Select the Community drop-down
- Click Create Community
- Follow the steps outlined above to set up your new community
Viewing your Community Settings
To access your Community Settings:
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Click the Gear icon next to your community name
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This will display your Community Settings
Community Types
Selecting the right type is essential for aligning your community’s structure with its purpose. Each type serves a specific function, helping you create a better experience for your members. Here are some common use cases:
Community: Best for groups with shared interests, like hobbyists or fan clubs
Project: Ideal for managing a specific initiative, like product development or creative collaborations
Game: Suited for gaming communities—whether for players, or fans of a particular game
Faction: Useful for sub-groups within larger communities, like teams or specialized interests
Chapter: Great for regional branches or localized groups connected to a larger organization
Guild: Commonly used for gaming teams where members share skills or goals
Member Access Levels
The member access level settings determine how members can join and interact with your community. Choose the level that best suits the structure and access needs of your community:
Open
In an Open community, any member can join and automatically be added without requiring approval. This is ideal for communities that want to encourage broad participation and open access.
Requires Approval
In a community that Requires Approval, members can request to join, but they must be approved by an admin before gaining access. There are two approval options available:
To manually approve requests, the admin navigates to the Members page, locates the member they wish to approve, and clicks Confirm next to their name
Restricted
In a Restricted community, members can only join if an admin either manually adds them or sets up a Gate to control access based on specific criteria, such as owning an NFT from a specific collection.
These access levels give you the flexibility to manage how members join and participate, ensuring your community operates according to your preferences.
Want to learn more about how token gating works? Visit our Token Gating documentation.
Community Page
Once your community is created, the Community Page allows you to manage essential details like the description, social media links, and logo to engage and inform your audience.
Note: At the top of the page, track the status of your community’s approval process. Our team reviews your community and follows up once the approval is complete.
Description: Add a description to provide more information about your community. This will help potential members understand your community’s purpose and goals
Social Media Links: You can link your community’s social media pages to help members connect with you on other platforms
Logo: Drag and drop an image file to upload your logo. The logo displays on your community page, helping visually distinguish your community with a clear and recognizable image
Team Roles
In your community, team members help manage tasks such as moderating, handling member requests, and overseeing various aspects of the community. Each team member is assigned a specific role that defines their level of access and responsibilities within the community.
Learn more about managing team roles and assignments on the Teams page.